Exercises or games used by trainers and facilitators at the start of a course, workshop or event, designed to introduce the delegate/learners to each other, encourage participation and overcome any nervousness about the training.

Informal Learning

Not to be misunderstood as an informal way of the learning happening, informal learning means that the person learning sets their own learning objectives appose to formal learning when the training department or organisation set the objectives.


An individual who imparts knowledge or information to learners in a structured manner by presenting information, directing structured leaning experiences, and managing group discussions and activities.

Instructor Led Training (ILT)

A training course or programme facilitated by an instructor (see Instructor), normally in classroom or through a web-based conference system.

Intelligence Quotient (IQ)

Is a score derived from a standardised logic and process test designed to assess and measure a person’s intelligence. The abbreviation IQ comes from the German term Intelligenz-quotient originally coined by the psychologist William Stern.

Interactive Training

The overall term that includes both computer-based and multimedia training.

Internet-Based Training

Delivery of training content delivered via a Web browser over the internet or intranet. It also provides links to other learning resources available outside of the course, such as reference documents and emails, and live discussion groups. It is also referred to as E-Learning.


The online means in which an organisation makes available its training, development and human resources support (see Learning Management System).