Acronyms

ADCs (Assessment and Development Centres)
AL (Accelerated Learning)
BECKS (Behaviour, Environment, Clarity, Knowledge/Skills)
BIS (Business, Innovation and Skills)
CEL (Centre for Excellence in Learning)
CIPD (Chartered Institute of Personnel and Development)
CIT (Critical Incident Technique)
CLP (Commissioner’s Leadership Programme)
CMS (Customer Management System)
CPD (Continuing Professional Development)
CRM (Customer Relationship Manager)
CSR (Corporate Social Responsibility)
DfES (Department for Education and Skills)
DMAIC (Define, Measure, Analyse, Improve, Control)
DMT (Directorate Management Team)
DTI (Department of Trade and Industry)
EBIT (Earnings Before Interest & Tax)
EBITDA (Earnings Before Interest, Tax, Depreciation & Amortisation)
EEC (Example, Effect, Change/Continue)
EMCC (European Mentoring and Coaching Council)
GROW (Goal, Reality, Options/Objectives, Will)
HR (Human Resources)
HRD (Human Resource Development)
HRM (Human Resource Management)
ICF (International Coaching Federation)
IIP (Investors in People)
ILM (Institute of Leadership and Management)
IOD (Institute of Directors)
IPDS (Integrated Personal Development System)
ITB (Industrial Training Board)
KPIs (Key Performance Indicators)
KRAs (Key Responsibility Areas)
L&D (Learning and Development)
LCMS (Learning and Skills Council)
MBTI® (Myers Briggs Type Indicator)
MOZAIC© (Motivation, Objective, ZEBRA, Accountability, Imagination, Clarity)
NCVQ (National Council for Vocational Qualifications)
NLP (Neuro-linguistic Programming)
NOS (National Occupational Standards)
NVQ (National Vocational Qualifications)
OJT (On the Job Training)
OODA (Observe, Orient, Decide, Act)
PDP (Personal Development Plan)
PDR (Performance Development Review)
PIP (Performance Improvement Plan)
PLP (Personal Learning Plan)
PNA (Performance Needs Analysis)
PRP (Performance Related Pay)
ROCE (Return on Capital Employed)
ROI (Return on Investment)
ROO (Return on Objective)
SMART (Specific, Measurable, Achievable, Realistic, Time bound)
SMARTER (Specific, Measurable, Achievable, Realistic, Time bound, Evaluate, Review)
SMARTS (Specific, Measurable, Achievable, Realistic, Time bound, Stretching)
SME (Subject Matter Expert)
SME (Small to Medium Size Enterprise)
SMT (Senior Management Team)
SWOT (Strengths, Weaknesses, Opportunities, Threats)
TA (Transactional analysis)
TGROW (Topic, Goal, Reality, Options, Will)
TNA (Training Needs Analysis)
TQM (Total Quality Management)
VLOE (Visual Learning Environment)
ZEBRA© (Zest, Empowerment, Belief, Role Model, Action)